Contact Cybex Customer Service
    
        
    
        CYBEX CUSTOMER SERVICE DEPARTMENT
    
    
        Life Fitness Headquarters
                 9525 Bryn Mawr Ave, 
                Rosemont, IL 60018
                USA
                Phone: 1-800-351-3737
    
 
    
        Hours of Operation: Monday - Friday 8:30am to 6:00pm EST
    
              
	
        Telephone: 
508.533.4300
    
    
        Fax: 
508.533.5183
	
    
        Email:  
        techsupport@cybexintl.com(Tech Support) 
        parts@cybexintl.com(Parts Support) 
    
    
        Online:
    
    
    
    
        To look up a part number, price, or place a parts order please use the Cybex Online Ordering System
    
    
        To process your request as quickly as possible please have the following information available (if applicable):
    
    
        - Serial and model number
 
        - Credit card information or PO number
 
        - Upholstery and Frame color